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    DLT TEMPLATE REGISTERATION PROCESS

    How To Register For DLT Template?

    As we know TRAI has made it compulsory to approve an organization/brand from DLT before sending Bulk SMS. If you have not yet registered your organization/brand on DLT, do it hurriedly. To avoid scams, all basic features of Bulk SMS are required to get approved first by DLT i.e organization, sender ID, and even content template. If you are our existing customers and have not been approved by DLT yet, your SMS will stand failed by 2021. A content template is actually the message/ text body that you as a company or Entity require to send your consumers or clients in the form of bulk SMS. Enterprises and businesses are bound to register their message content on the DLT operator as a content template. There are four routes for Bulk SMS in DLT i.e Promotional, transactional, Service Explicit, and Service Implicit.

    how to apply for dlt registration process details

    PROMOTIONAL ROUTE

    • A promotional route is generally used for sending messages for marketing a service or upcoming new products. According to the policy of TRAI, such SMS are delivered to only non DND numbers within a fixed time (night time excluded). Promotional SMS have a Sender ID of only six numeric digits. Variables included in the template are represented as {#var#}. For example, if the actual message is; Get a special offer on this Eid with 40% off on our summer collection. For more details call us at 7777. The approved template would be as; Get a special offer on this Eid with {#var#} off on our summer collection. For more details Call at {#var#}.

    TRANSACTIONAL ROUTE

    • Recent TRAI regulation has reserved transactional routes for banks for OTP purposes only. Other companies or Entities are not allowed to practice this route for OTP delivery. Each kind of bank either Government, National, Schedules, MNC, or Private can use a transactional route for sending OTP. Except for OTP, all other transactional messages like bank account status, money credited or debited, cannot be conveyed through this route. Banks can send just OTP SMS through this route. In the template, variables are denoted as {#var#}. For example, if the actual message is; The OTP for the transaction of Rs. 2000 is 28427. Don’t share with others. The approved template is as; The OTP for the transaction of Rs. {#var#} is {#var#}. Don’t share with others.

    SERVICE EXPLICIT ROUTE

    • The route is similar to the promotional route to some extent; it involves SMS containing offers and marketing, sent to only those clients who are registered and have provided their permission/consent. In other words type of promotional SMS sent to the registered clients with their consent is known as service explicit SMS. In this case, clients are explicit/ obvious to whom messages need to be sent. In its template variables are represented as {#var#}. For example, if the actual SMS is; Shop now, your gift voucher 7766 will expire soon. The approved template would be as; Shop now, your gift voucher {#var#} will expire soon.

    SERVICE IMPLICIT ROUTE

    • The route is mostly used by organizations, different companies, brands, and banks to send informational messages corresponding to services and products. Through the service implicit route one can send notifications for order decline and confirmations, updates regarding purchases, login OTP, payment alerts, and many others like these. In the final template, variables are represented as {#var#}. For example, if the actual SMS is; your order vide number 124673 has been processed it would be delivered on Friday.

    CONTENT TEMPLATE APPROVAL AND DETAILS FOR JIO

    • 1. Go to the Jio webpage, log in to your portal.
    • 2. Tap on the ‘Template’ tab in the menu bar and select ‘Content Template Registration’. Screen showing registration will be displayed, choose your text route from the dropping list after clicking on ‘Type of Communication’.
    • 3. Choose ‘SMS’ in the ‘Template Type’ dropping list, write the name of your content template, Select one of the headers from the dropping list of already approved headers. Choose the authorized Consent ID, and select the category of your business from the dropping list.
    • 4. Content templates integrated with approved Sender IDs. Hence, if your content template is approved with one Sender ID, then you can send your approved message from only that Sender ID.
    • 5. Now create the Content Template. Variables can be added in the message body as {#var#}. Variables are editable so you can change them at any stage if you want to change only variables while keeping the rest of the message, same for all other users.
    • 6. In the message Template, you are required to provide the statement of actual SMS, intending to send directly to customers. Date, time, days, and numbers can be the variables that mean their values can be changed for different customers. Hence multiple variables can be added to present an editable template for different consumers.

    KEY POINTS FOR VARIABLE

    • 1. The format for variables {#var#} is highly case sensitive (lower case).
    • 2. The addition of variables is compulsory for service and transactional messages.
    • 3. However, the promotional SMS category may have variable content along with fixed content.
    • 4. In any SMS template, the number of variables is not restricted (no limit).
    • 5. Variables are used in place of values like date, amount, URL, customer names, OTP codes, account number, amount, and transaction IDs, etc.
    • 6. Once, all the required details have been filled in properly on the template registration page, press the ‘Submit’ icon.
    • 7. Template approval procedure may take 3 to 7 working days through the Jio DLT operator, soon after the submission of the request.
    • 8. Details regarding content templates after submission for approval can be checked through the tab of ‘Content Template Details’. Status of template in the blocks of rejected, requested, and registered can be viewed from the corresponding DLT platform.
    • 9. In the search box, you can search for a specific template even you can access the templates in a particular time extension.